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Sanarise support portal

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Watch it get solved.

ERP, software, infrastructure or a simple question: send a request, follow every step, and talk to the team working on it. In the portal or straight from your inbox.

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No password. We send you a one-time code.

How it works

Four steps, from the first message to the solved problem.

  1. 1

    Sign in with a code

    Enter your email, type the code we send. No password to remember.

  2. 2

    Describe the problem

    Write what happened and paste screenshots right into the text.

  3. 3

    Follow every step

    See the status and who is on it. Reply in the portal or to our email.

  4. 4

    Rate the result

    When it is solved, tell us how it went. We read every rating.

Private to your company

Only your company and the Sanarise team see your tickets. Internal notes stay with us.

Works from your inbox

Every update arrives by email. Reply to it and it lands on the ticket.

Copy anyone

Add colleagues or partners to a ticket; they follow it by email.

One place for everything

Requests, replies, files and history, instead of scattered emails.